Privacy Policy

At Nchimaco Global Enterprises LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: We process payments securely through trusted third-party payment providers (e.g., PayPal, Stripe) and do not store your card details.
  • Order Details: Products purchased, order history, and transaction details.
  • Website Usage Data: IP address, device information, and browsing behavior to enhance user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and promotional emails (if subscribed).
  • Improve our website and services.
  • Prevent fraud and ensure secure transactions.

3. How We Protect Your Information

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Our website uses SSL encryption, and we do not share your personal details with third parties except as required for order fulfillment (e.g., shipping carriers, payment processors).

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality.
  • Remember user preferences.
  • Track website analytics for performance improvements.
    You can manage cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services (e.g., Google Analytics, Facebook Pixel) to analyze website traffic and improve marketing efforts. These services may collect information under their respective privacy policies.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications at any time.
  • Request information about how we process your data.

To exercise these rights, contact us at Nchimacoonlineshopping@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:
📧 Email: Nchimacoonlineshopping@gmail.com